Showing posts with label committees. Show all posts
Showing posts with label committees. Show all posts

Friday, December 6, 2013

Teamwork is for Teams

"A team is not a committee.  A committee is not a team.  Teamwork is for teams.  
Committees do not solve problems, they create them." ~ Slim Fairview

I do not like sports analogies. However, as we are discussing teams, we must use them.  Also, I do not like long introductions.  Therefore:


Here is the metaphor:

The Giants have 11 men on the field. For the purposes of  this discussion they are:

One Center
Two Guards,
Two Tackles
Two Ends
One Quarterback
Two Halfbacks
One Fullback

Each player plays a position. (A Job Title)
Each position has a job description.

Each player has some degree of discretion within the parameters of his assignment which he may exercise as different situations present themselves, at the time they present themselves, and in the way that they present themselves.

If a defensive lineman decides not to break through the line, the tackle must decide whether and how to change his approach--to handle his assignment.  Others must make adjustments accordingly.


"The joke is in the way I say it, not in what I say." ~ Slim Fairview.

The Tackle does not call a time out, walk across the field and say to the Receiver, "Listen, you missed that last pass, how about I run down field with you in case there is another problem?"

The Halfback does not stroll over to find out what is going on.

If there appears to be a dispute, the QB does not go over to implement some conflict resolution.

The Coach does not come out onto the field to suggest that the tackle head up a committee of back fielders and receivers to look into the problem.

Human Resources doesn't not go out onto the field to suggest bringing in a consultant who might hold a training session where everyone will have the opportunity to play different positions in order to become more sensitive to the other players feelings.

A fan does not come out onto the field to represent stakeholder interests and suggest we need a field 200 yards long to expand the market and six downs per play for revenue enhancement.

A second stringer does not go out onto the field to suggest increasing the number of players on the field to 15 or 20 so more people get to play.



There are a few things to consider though.

The team already has a shared vision
The team already has a defined goal
The team members already have their assignments
The team members already have their job descriptions.

Also there are other similarities

The opposing team presents a set of  knowns and a set of unknowns.

The offensive team knows the strengths and weaknesses of the defensive team. They do not, however, know which members of the defensive team will present the problem--or where.

If that defensive lineman decides to go around the offensive line rather than through it, then the Tackle must made a decision--on his own--"do I pull back or not?"  That decision will influence the action of, say, the Fullback. He may now be forced to move to protect the QB from being sacked.

In the same manner, the defensive line must also respond to situations and changing situations as a team.  That means each player has a degree of autonomy to make decisions within the parameters of his assigned position.

"As a team" means each individual doing his own job--not someone else's job.

A defensive lineman must decide where to go, depending on which offensive player is carrying the ball and in which direction he is heading.

You won't win many football games if you tell your defensive linemen, "Don't worry about where the ball is going.  Let me worry about that. That's my job.  If you want to be helpful, just do what I tell you to do.  If I want you to do something else, I will tell you." (Right in the middle of the play, eh?  That comment is pretty much what I was told on at least two occasions by a boss who made a serious error in judgement.  That according to many bosses.) 

Back to Congress

Everyone is entitled to an opinion.  True!
Everyone is entitled to express that opinion.  True!
The right to an opinion does not confer value upon that opinion.


"Opinions are like hemorrhoids.  Sooner or later almost every Congressman has one."  ~ The Quotations of Slim Fairview.


Case in Point:

Congress has 535 members.
Congress has a 5% approval rating.
You can't put 535 Congressmen into a 5% bag.


Back to football


Credentials:

Each football player has credentials.  Each team has a record.

Players have training, ability, experience and a track record.  Teams have a record of wins and losses, over and against which teams, and the analysis of the reasons why.

For example: Both Quarterbacks have a record of passes, pass completions, yards gained and lost, runs, yards, gained, sacks, and wins and losses.

Still, one QB wins and one loses.  Obviously, no one wins or loses on his own. Each has 10 other players on his team.  Each player doing his job. And only his job. Each team has a coach who writes plays (strategic planning) and a coach who replaces players who get tired, makes too many mistakes, or fails to perform to the (measurables) standards of the team.

When was the last time you replaced someone on your team? As they say across the pond--"Dropped for not scoring."

GET THE MESSAGE?

Teamwork is for teams.  A team is not a committee.  A committee is not a team. Committees do not solve problems, they cause them. 

Replace your committee with a team.  

Be sure your team is in compliance with the paradigm of a team.

There are those who believe that a committee is the best way to deal with a problem.  I will now refute, repudiate, disparage, and debunk their delusions with one word--Congress.

Einstein (The Physicists) said, "The definition of insanity is doing the same thing over and over again and expecting different results."  I assume he meant better results. 

"I am no Einstein.  I know nothing about physics." ~ Slim Fairview.

"Stupidity is doing the same thing over and over again and expecting better results." ~ Slim Fairview

From, The Quotations of Slim Fairview (c) 2013


Einstein also said, "You don't measure the intelligence of a fish  by its ability to climb a tree."

Slim Fairview said, "If you want someone to climb a tree, you hire a cat."

"If you want to know something, Google it.  If you want to understand something, ask an old person." ~ Slim Fairview.



If anything herein has helped guide you toward clear thinking and solid action, please do not hesitate to send me a really tricked out Mac Book and to tuck a few dollars into the envelope along with the thank you note.

or

GoFundMe


Warmest regards,



Slim.


Robert Asken Box 33 
Pen Argyl, PA  18072






Copyright © 2013 Robert Asken 
All Rights Reserved.


Tuesday, April 2, 2013

Suite-Cred or Sweet-Cred?

We've all heard the expression, "Street Cred,"  but I digress.


Do you have Suite Cred or Sweet Cred?


SUITE CRED

In the suite we are talking real.  In the vernacular of youth: "Get real," or "Make it real."  We can quote Yoda, "Do or do not. There is no try."  Or we can cut it short: "Do or do not."

Slim Fairview's Four Rules of Communication.

  • Precision
  • Concision
  • Enumerate
  • Specify

Anyone who went to B-School knows the rule: One Page.  

The morning memo to the boss: One Page, 
The résumé: One Page.

The more important you are, the shorter the résumé.  E.g. 

Name:  The Queen

Address:  Buckingham Palace

Work History:  Queen of England.

Personal:  Loves Corgis 

The bottom line

Suite Cred is all about the bottom line.  One thing we've lost in this country, an elsewhere, is the focus on the empirical method of analysis.

Then:  Perform the experiment, document the results, repeat the experiment, duplicate the results, report the conclusion.

Now:  Form an opinion, seek data to support your opinion.

For those who need a brief refresher, I've created the metaphor for understanding The Empirical Method of Analysis

Eggheads & Cracked Eggs--Why We Can't Solve Problems



From The  Bauhaus we learned "Form Follows Function."

Case in point:

In the supermarket bakery, the croissants sell at twice the price of doughnuts.  These sell to the people with money to spend.  The new baker adds goop to the croissants.  The croissants do not sell.  This is reported to the owner of the store by the customer.  The response to the customer from the new baker. "Not everyone likes it the way you do."  None the less, the croissants do not sell with goop on it.  The owner fails to tell the new baker, "Do not put goop on the croissants."

Second:

In the supermarket bakery, the new baker does not make baguettes. The loaves are shorter and fatter.  The customer complains to the manager.  The new baker's response to the customer, "It's the same weight."  The manager fails to tell the new baker, "Make baguettes!"

Two real life examples of management that doesn't. Doesn't what? Doesn't Manage.  In the first store the baker is putting out product in a form  that does not sell.  The only opinion is that of the baker.  The opinion, put out croissants with goop on it because not everyone likes them the same way.  In the second, as long as the loaf weighs the same, the shape doesn't matter.  The function: Sell baguettes.  The form: long and skinny.

The problem worsens when we try to solve problems with committees.  Committees involve more people.  More people want to talk about it. Why do people want to talk about it?  To bully other people into doing things their way.

More people = more words.
More words = more bad.
More people = more bad.


The Committee:


In my article:  "China: Economics and a word beginning with the letter P" I explained this:



If you don't believe me, witness the GSA scandal.  And the head of the GSA who was fired was reinstated with all back pay.

Our problem is systemic. It is inculcated into the fibre of our collective being.


Next we have


SWEET CRED

Consider the lollipop.  Pretty, sweet, tastes good.  However, it has no nutritional value.  The real downside, however, is not the lack of nutritional value.  It is that the lollipop spoils our appetite for nutritious food.  This metaphor extends to education and to business management. It also extends to the news.  "I want news. I don't want coverage." Slim Fairview

Consultants have been handing out lollipops for so long that the owner of the store is unable to say, "Make the croissants without goop on them."

Now, why the committee?

  • Billy wants to be on the committee.
  • You don't have a committee.
  • Billy wants to be on the team.
  • All the positions are filled.
  • Billy bullies you into having a committee instead of a team.
  • Why?
  • So he can bully you into letting him on the committee.
  • Why?
Herein lies the reason
  • Billy has a warehouse full of bottle caps.
  • Billy wants the final report to include: "Bottle Caps are crucial to the solution."
  • The final report reads: "Bottle Caps are crucial to solving the problem."
  • The report is issued.
  • The price of Bottle Caps skyrockets.
  • Billy has a warehouse full of bottle caps.
  • Billy makes a fortune.

This is understandable.  Specially if Billy owns a Bottle Cap Making Company and this creates jobs.  And, if Billy makes money without hurting anyone.

However, if valuable resources are diverted to buying Bottle Caps, the problem won't be solved.  Conditions will not get more high, good, better.  The situation will get more low, bad, worse.

When hiring a consultant, be careful about the consultant you hire.

Of course, you can always call in an expert.

  • 10 experts say, "Do this."
  • 10 experts say, "Do that."
  • 10 experts say, "Do something else."
  • 10 experts say, "They're all right."
  • 10 experts say, "They're all wrong."
  • 10 experts say, "Who's to say what's right or wrong?"
  • 10 experts say, "There is no right or wrong."

If you don't believe me, ask an expert.

If anyone still believes that a committee is the best way to solve a problem, I shall now refute, repudiate, and debunk your assertion with one word: Congress.


Regards,
Slim


If you find anything here to be helpful, please do not hesitate to send me a really tricked-out Mac Book and to tuck a few dollars into the envelope along with the thank you note. Slim


Copyright © 2013 Slim Fairview
All Rights reserved